Trainings for Human Service Providers

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Borderline Personality Disorder (BPD) is a mental health diagnosis that is often misunderstood and highly stigmatized. The diagnosis is characterized by pervasive instability in moods, interpersonal relationships, self-image, and behavior, which can effect interactions with social service staff and other clients. This training reviews some of the most current theories about the causes of Borderline Personality Disorder as cited in the DSM-5. BPD symptoms, strategies for staff, and correlated underlying experiences are all reviewed. The primary purpose of the training is to help attendees better understand the experience of having this disorder and how to develop interventions that clinically support the client.  Attendees will leave this workshop with a better understanding of Borderline Personality Disorder and skills to assist persons with this disorder move towards recovery. Read more

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Altering behavior is complicated, and staff can either help the change process by becoming change agents in partnership with the service recipient or hinder the process by unwittingly pushing too hard.   This training is a supplementary training for practitioners who have already mastered the Motivational Interviewing (MI) skills offered in the introductory MI training, such as OARS, expressing empathy, rolling with resistance, and avoiding common road blocks to change.  In this training, participants learn how to use “change talk” to elicit client motivation.  In addition, the training introduces common MI techniques such as DARN statements, reframing, agreement with a twist, and amplified and double-sided reflections.  The goal of the training is to help practitioners promote persons’ commitment to change by advancing their use of MI techniques and avoiding traps that interfere with motivation.  Attendees will leave with a greater understanding of their role in the change process when working with others. Read more

Note: Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 0.0 Statistics may vary, but there is a consensus that people living with HIV have a higher rate of mental health conditions. Similar research shows that persons living with Serious Mental Illness are at higher risk of being infected with HIV. The result is a large cohort of people living with co-occurring disorders that are underserved. Understanding how both mental health and HIV interact and impact on one another is essential. Support systems that offer an integrated approach to services have better outcomes than those that address each condition separately. This training offers an overview of how mental health and HIV interact and the skills needed to support people who may be experiencing a mental health crisis.  Attendees will leave with the skills and strategies needed to support people living with HIV and a mental health condition. Read more

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Smoking remains the leading cause of preventable deaths in the U.S. This training addresses the struggles many people experience when wanting to, or trying to, quit smoking. The Stages of Change model is used to demonstrate how staff can help persons build awareness and motivation to stop smoking, and offers an overview of current smoking and health statistics. This training focuses on the most current treatment for smoking cessation, including Nicotine Replacement Therapies (NRT) and medications. This training has been updated to include information on electronic cigarettes (also called e-cigs, vaping, vaporizers, etc.). Read more

Note:  Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Conflicts are an unavoidable aspect of life.  Periodically, conflicts can rise to the level of crisis or violence, leaving staff feeling ill-equipped to respond meaningfully.   Appropriately-trained staff, however, can anticipate and be prepared to use effective strategies to de-escalate situations.  If recognized and dealt with effectively, differences have the potential to inspire, promote positive change, and encourage growth and understanding.  This training offers participants the skills to intervene in the early stages of conflict as a way to prevent violence, and looks at person-centered approaches to establish relationships that help prevent tense situations from intensifying.  This training also describes the different stages of conflict escalation and ways to respond to each stage.  At the end of the training, attendees will have a better understanding of conflict and greater confidence in responding to conflicts. Read more

Note:  This training is a Webinar, which has 1 session, you must complete the full session in order to receive your certificate.  This half day training is targeted to human service providers working to access housing for individuals and families who are homeless or at-risk of homelessness and in need of additional supports. The training is interactive and provides an overview of the NY/NY I, II, III ​&​ NYC 15/15 agreements. All attendees will gain an understanding of the distinguishing characteristics of the NY/NY I, II, III, ​&​ NYC 15/15 agreements, special needs populations and eligibility criteria. Read more