CUCS Trainings for Human Service Providers

CUCS provides training on a wide range of topics related to human services and behavioral health. CUCS is accredited as a New York State Social Work Continuing Education Provider and OASAS certified.

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This half day training is targeted to human service providers working to access mental health housing for individuals living with mental illness and in need of additional supports.  This training provides a history of mental health & housing; an overview of OMH mental health housing models, eligibility, and access; as well as recovery-oriented resources and services.  The training is interactive and offers skills & strategies for assessing individual support needs, engagement, and preparing applicants for successful housing interviews. Read More

SHNNY Member Price: $80.00  Regular Price:$100.00 A fundamental premise of the National Association of Social Workers (NASW) Code of Ethics is to enhance human well-being and help meet the basic human needs of all people, with particular attention to the needs & empowerment of people who are vulnerable, oppressed, and living in poverty.  Repeated studies illustrate that the LGBTQ community is both oppressed and underserved.  This full-day training focuses on cross-cultural knowledge, skills and advocacy as a means to create a healthy alliance with LGBTQ individuals and communities.  The presentation explores the impact of hetero-normative thinking on the lives of persons who identify as LGBTQ.   Attendees will explore best practice skills and strategies in working with individuals and how to support the “coming out” process for persons who choose to.  Recommendations to create an affirmative environment are shared along with other programmatic considerations.  Lastly, the training will offer tips for advocacy and empowerment to LGBTQ persons. Read More

Target Audience: Supervisory Staff (Clinical and Non-Clinical) Effective human service work hinges upon competent supervision. Supervisors often drive the mission of the organization and reinforce good practice standards, and the effectiveness of service delivery can be impacted positively or negatively through supervision. This training addresses the skills necessary to effectively supervise, manage, and support staff. Topics include the purpose of supervision, qualities of effective supervision, mentoring staff, identifying one’s supervisory styles, delegating, and scheduling. Giving staff feedback and addressing performance and conduct issues are practiced through case studies. Read More

Conflicts are an unavoidable aspect of life. Periodically, conflicts can rise to the level of crisis or violence, leaving staff feeling ill-equipped to respond meaningfully. Appropriately-trained staff, however, can anticipate and be prepared to use effective strategies to de-escalate situations. If recognized and dealt with effectively, differences have the potential to inspire, promote CMCP positive change, and encourage growth and understanding. This training offers participants the skills to intervene in the early stages of conflict as a way to prevent violence, and looks at person-centered approaches to establish relationships that help prevent tense situations from intensifying. This training also describes the different stages of conflict escalation and ways to respond to each stage. Read More

SHNNY Member Price:$ 80.00 Regular Price: $100.00 Property managers and social service providers that work side-by-side in supportive residences can sometimes experience stressors or points of rub in their partnership (whether they work for the same agency or separate agencies).  Though both have the goal of maintaining tenants’ well-being, each has a unique role in accomplishing that goal.  This training is targeted to social service and property management staff working together in supportive housing settings.  It examines the discrete roles of each of their two functions, as well as where the roles overlap.  It also offers participants information regarding boundaries between roles, opportunities for quality collaboration, and how to maximize the collective work experience for best outcomes.   Strategies are presented to develop and maintain clear lines of communication and establish forums for identifying and solving common problems. Read More

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