CUCS Trainings for Human Service Providers

CUCS provides training on a wide range of topics related to human services and behavioral health. CUCS is accredited as a New York State Social Work Continuing Education Provider and OASAS certified.

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Smoking remains the leading cause of preventable deaths in the U.S. This training addresses the struggles many people experience when wanting to, or trying to, quit smoking. The Stages of Change model is used to demonstrate how staff can help persons build awareness and motivation to stop smoking, and offers an overview of current smoking and health statistics. This training focuses on the most current treatment for smoking cessation, including Nicotine Replacement Therapies (NRTs) and medications. This training has been updated to include information on electronic cigarettes (also called e-cigs, vaping, vaporizers, etc.). Read More

  Borderline Personality Disorder (BPD) is a mental health diagnosis that is often misunderstood and highly stigmatized. The diagnosis is characterized by pervasive instability in moods, interpersonal relationships, self-image, and behavior, which can effect interactions with social service staff and other clients. This training reviews some of the most current theories about the causes of Borderline Personality Disorder as cited in the DSM-5. BPD symptoms, strategies for staff, and correlated underlying experiences are all reviewed. The primary purpose of the training is to help attendees better understand the experience of having this disorder and how to develop interventions that clinically support the client. Read More

Change is difficult for most persons, yet change is the driving force behind most service planning and goal-setting. Motivational Interviewing (MI), developed by Miller and Rollnick, is an intervention that helps people recognize and address problem behavior (present or potential), and is intended to help resolve ambivalence and to get a person moving along the path to change. MI serves as an important prelude to other treatment and services by creating an "openness" to change, which paves the way for further important therapeutic work. This training provides an introduction to the basic principles and skills associated with MI including OARS, expressing empathy, rolling with resistance, and avoiding common roadblocks to change. It also offers a foundation for Motivational Interviewing Part 2, which expands these skills into actual "change talk" and promotion of commitment to change. Read More

  Regardless of the program setting, organizations strive to offer services that are culturally sensitive to the service recipients. With an ever-changing demographic of clients, maintaining cultural competency among staff has to be a deliberate and planned goal. This training focuses on skill-building based on four of the National Association of Social Workers (NASW) Standards on Cultural Competency: Ethics and Values, Self Awareness, Service Delivery, and Language Diversity. In addition to providing services to diverse service recipients, most programs are also staffed by a broad range of individuals, each with unique communication styles and values. The quality of services offered often depends on the degree to which effective communication takes place amongst all levels of staff, and certain critical sentiments can get lost in translation when staff members are unable to effectively exchange points of view. Experiential exercises are used to illustrate the concept of culturally-bound frames of reference and how to use awareness of these frames to heighten cultural sensitivity. At the end of this training, attendees will be better equipped to offer culturally-sensitive services and to effectively communicate points of view. Accredited as a New York State Social Work Continuing Education Course and OASAS Certified Read More

Demographic shifts in the United States are impacted significantly by aging Baby Boomers and prolonged life expectancy. Studies show that the proportion of older persons will increase dramatically over the next few decades. Services and programming must be able to adapt to this new need to help adult’s age-in-place, promote health and absorb the increase of homeless older individuals. This training explores the specific needs and challenges of working with persons as they age and offers skills and strategies to assist persons to maximize independence and continue to work towards full and healthy living. Read More

  Altering behavior is complicated, and staff can either help the change process by becoming change agents in partnership with the service recipient or hinder the process by unwittingly pushing too hard. This training is a supplementary training for practitioners who have already mastered the Motivational Interviewing (MI) skills offered in the introductory MI training, such as OARS, expressing empathy, rolling with resistance, and avoiding common road blocks to change. In this training, participants learn how to use "change talk" to elicit client motivation. In addition, the training introduces common MI techniques such as DARN statements, reframing, agreement with a twist, and amplified and double-sided reflections. The goal of the training is to help practitioners promote persons’ commitment to change by advancing their use of MI techniques and avoiding traps that interfere with motivation. Read More

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