Trainings for Human Service Providers

Note:  This training is a Webinar, you must complete both days to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 This training provides staff with information regarding an overview of major psychiatric disorders. Attendees will also be provided information on major diagnostic changes in the DSM5. This training focuses on major psychiatric disorders commonly seen in program settings, including Schizophrenia, Mood Disorders, Post-Traumatic Stress Disorder, and Borderline Personality Disorder.  The focus includes the recovery vision so attendees understand that clients who experience psychiatric symptoms can move forward in their lives. The training also offers information on the signs & symptoms of each diagnosis and how to identify them. Attendees will leave with a more complete picture of major psychiatric disorders. and the clinical skills that assist persons move towards recovery.   Read more

Note: Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0 CASAC Renewal Credit Hours: 5.0 Case Managers, non-clinical and other frontline staff (i.e.: those that provide front desk services, maintenance, security, food preparation, rent collection, and recreational activities) are consistently in contact with service recipients who have a range of behavioral health needs.  This training provides an overview of the experiences of people living with special needs, including mental illness, substance abuse, and HIV/AIDS.  It also offers information on how co-occurring disorders interact with one another and impact how persons respond to services.  Special emphasis is placed on understanding staff roles in supporting persons with special needs and managing everyday problematic situations.  Well-trained clinical staff matched with well-trained non-clinical staff makes for an ideal team that work collaboratively to provide optimal services. Read more

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Case managers have diverse backgrounds, and they work to provide a wide range of services to persons with special needs as they navigate the complicated systems that support them.  Yet staff who are new to the field often have little to no hands-on experience in basic engagement and counseling skills, and studies show that effectively-trained staff provide more consistent and higher-quality services in helping professions.  This training offers practical information about mental health counseling and the role of the case manager in facilitating individuals’ achievement of greater independence and movement towards wellness.  Participants are introduced to a variety of fundamental clinical skills and strategies.  The training emphasizes strengths-based engagement and assessment, active listening skills, focused referrals, and effective transition of services as individuals make progress on the path toward recovery.  Attendees have the opportunity to utilize examples from their own work.   Read more

Note:  You must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Altering behavior is complicated, and staff can either help the change process by becoming change agents in partnership with the service recipient or hinder the process by unwittingly pushing too hard.   This training is a supplementary training for practitioners who have already mastered the Motivational Interviewing (MI) skills offered in the introductory MI training, such as OARS, expressing empathy, rolling with resistance, and avoiding common road blocks to change.  In this training, participants learn how to use “change talk” to elicit client motivation.  In addition, the training introduces common MI techniques such as DARN statements, reframing, agreement with a twist, and amplified and double-sided reflections.  The goal of the training is to help practitioners promote persons’ commitment to change by advancing their use of MI techniques and avoiding traps that interfere with motivation.  Attendees will leave with a greater understanding of their role in the change process when working with others.   Read more

Note:  This training is a Webinar, you must complete both days to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 The “Recovery Model” is transforming mental health systems, a movement which champions this philosophy of practice and alters service approaches.  This training allows attendees to view mental health through that recovery lens and explores recovery as it relates to mental health through evidence, history, case studies, and exercises. Attendees learn how to appropriately support persons as they develop clear, self-directed goals to lead them towards self-determined meaningful lives. The training emphasizes a collaborative approach, with staff serving as part of the person’s support system. In addition, through role-playing and case studies, attendees obtain strategies and skills needed to work with consumers to create effective service plans that emphasize wellness and encourage consumer self-determination.  Attendees will leave the training with a better understanding on how to support persons through their personal journey toward wellness and recovery. Read more

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 The nature of case management services varies widely, yet there are core values and fundamental components to which all case managers should adhere.  Using the National Association of Social Worker’s (NASW) Standards for Case Management as a guiding vision, this training offers new case managers an opportunity to learn fundamental concepts of a helping relationship with a focus on strength-based and person-centered services.  The training offers an overview of the ethics and values of case management and builds a foundation for effectively working in health and human services. It also offers skills and strategies for establishing professional boundaries and explores the most current trends in behavioral health, including wellness as a guiding vision.  Attendees will leave the training with a better understanding of the role of case management.   Read more