CUCS Trainings for Human Service Providers

CUCS provides training on a wide range of topics related to human services and behavioral health. CUCS is accredited as a New York State Social Work Continuing Education Provider and OASAS certified.

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Case Managers, non-clinical and other frontline staff (i.e.: those that provide front desk services, maintenance, security, food preparation, rent collection, and recreational activities) are consistently in contact with service recipients who have a range of behavioral health needs. This training provides an overview of the experiences of people living with special needs, including mental illness, substance abuse, and HIV/AIDS. It also offers information on how co-occurring disorders interact with one another and impact how persons respond to services. Read More

Though statistics vary, there is a consensus in the field that most consumers of mental health services are trauma survivors and that their trauma experiences shape their responses to outreach and services. Trauma Informed Care is an engagement technique that recognizes the presence of trauma histories and acknowledges the role of trauma in the lives of survivors. This training offers an overview of the new diagnostic criteria from the DSM-5 of Post-Traumatic Stress Disorder and other trauma related disorders, as well as other symptoms and behaviors that can result from trauma. Assessment, safety issues, medication and symptom management are explored both on case management and programmatic levels. The training explores vicarious trauma issues. Read More

This training offers an overview of the Stages of Change model, developed by Prochaska, DeClemente, and Norcross. Although the Stages of Change are often associated with substance usage, the principles apply to any behavioral health issue. This training also addresses the complications substance use has on treatment adherence and overall wellness. This model explores the modification of addictive behavior involving the progression through five defined states: pre-contemplation, contemplation, preparation, action, and maintenance. Attendees receive a detailed explanation of each stage, interventions that best match where the person is at in the change process, and strategies to effectively respond to relapse. Strategies for working with resistance and denial, resolving ambivalence, building motivation for change, and preventing and managing relapse are presented. Read More

  Smoking remains the leading cause of preventable deaths in the U.S. This training addresses the struggles many people experience when wanting to, or trying to, quit smoking. The Stages of Change model is used to demonstrate how staff can help persons build awareness and motivation to stop smoking, and offers an overview of current smoking and health statistics. This training focuses on the most current treatment for smoking cessation, including Nicotine Replacement Therapies (NRTs) and medications. This training has been updated to include information on electronic cigarettes (also called e-cigs, vaping, vaporizers, etc.). Read More

  Providing effective, clinically sound services for persons with trauma histories can be complicated. Well intentioned, but unskilled staff can inadvertently set persons with trauma histories into crisis by over-processing or not understanding how to help persons contain their thoughts when talking about trauma. An understanding of support strategies that offer safety and grounding to persons with trauma histories are covered in this full day training. Aside from the effects of trauma on individuals, trainees will gain a better understanding of the healing process including providing safety, mindfulness and grounding techniques. In addition, the workshop explores self care as an essential component for staff working with trauma histories. Read More

A fundamental premise of the National Association of Social Workers (NASW) Code of Ethics is to enhance human well-being and help meet the basic human needs of all people, with particular attention to the needs & empowerment of people who are vulnerable, oppressed, and living in poverty. Repeated studies illustrate that the LGBTQ community is both oppressed and underserved. This full-day training focuses on cross-cultural knowledge, skills and advocacy as a means to create a healthy alliance with LGBTQ individuals and communities. The presentation explores the impact of hetero-normative thinking on the lives of persons who identify as LGBTQ. Attendees will explore best practice skills and strategies in working with individuals and how to support the "coming out" process for persons who choose to. Recommendations to create an affirmative environment are shared along with other programmatic considerations. Lastly, the training will offer tips for advocacy and empowerment to LGBTQ persons. Read More

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