Trainings for Human Service Providers

We train on a wide range of topics related to: housing, homelessness, behavioral health, case management, substance abuse and others. We are accredited as a New York State Social Work Continuing Education Provider.

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Note:  This training is a Webinar, which has 2 sessions, you must complete both session in order to receive your certificate.  NYS Social Work CE Credit Hours: 5.0. (If both sessions are completed) CASAC Renewal Credit Hours: 5.0. (If both sessions are completed) Service providers are challenged with offering support to a number of populations who are at greater risk of suicide than the norm.  National efforts have focused on identifying risk factors and strategies to prevent suicide.  This training provides an overview of both suicide assessment and prevention, and offers vital statistics with an emphasis on risk factors that contribute to potential suicide.  Intervention strategies, including assessment on the continuum of suicide and ensuring the person’s safety, are presented, and attendees will learn how to create a plan of safety for individuals.  Case studies are used to practice the skills presented in this training and resources are provided.  Attendees will leave with a better understanding of the suicide continuum and a host of strategies to assist persons in crisis.   Read More

Note:  This training is a Webinar, which has 1 session, you must complete the full session in order to receive your certificate.  This half day training is targeted to human service providers working to access housing for individuals and families who are homeless or at-risk of homelessness and in need of additional supports. The training is interactive and provides an overview of the NY/NY I, II, III & NYC 15/15 agreements. All attendees will gain an understanding of the distinguishing characteristics of the NY/NY I, II, III, & NYC 15/15 agreements, special needs populations and eligibility criteria. Read More

Note:  This training is a Webinar, which has 2 sessions, you must complete both session in order to receive your certificate.  NYS Social Work CE Credit Hours: This training is not eligible for Social Work CE Hours CASAC Renewal Credit Hours: 5.0. (If both sessions are completed) Performance Evaluations can be stressful for both the evaluator and as the person being evaluated.  Reaching consensus on performance can sometimes be a daunting task, and the evaluation process differs from person to person.  This training focuses on topics such as summarizing and evaluating employees’ performance over a set period of time, motivating staff to continue doing good work, and encouraging staff to address areas of challenge.  The training also overviews the skills necessary to successfully review, manage, draft, and deliver quality performance evaluations.  Key writing tips, and processes for giving staff feedback and addressing performance issues, are practiced through case studies and small group work.      Read More

Note:  This training is a Webinar, which has a full session, you must complete the whole session in order to receive your certificate.  NYS Social Work CE Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Smoking remains the leading cause of preventable deaths in the U.S. This training addresses the struggles many people experience when wanting to, or trying to, quit smoking. The Stages of Change model is used to demonstrate how staff can help persons build awareness and motivation to stop smoking, and offers an overview of current smoking and health statistics. This training focuses on the most current treatment for smoking cessation, including Nicotine Replacement Therapies (NRT) and medications. This training has been updated to include information on electronic cigarettes (also called e-cigs, vaping, vaporizers, etc.). Read More

 NYS Social Work CE Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0. Person-Centered Planning is a process designed to assist individuals in making plans for their future based upon what is uniquely important to them. It relies on a collaborative, non-coercive approach that is respectful and responsive to a person’s preferences and needs, ensuring that the person’s values guide all decisions. This training offers information on how to shift from a system-centered approach to a person-centered approach, and shares tips to engage and assess an individual’s person-centered goals. Documentation serves as the blueprint and footprint for the Person-Centered Planning process. The training also offers practical guidance on how to support this process through service planning documentation, as well as other relevant charting issues. Attendees will leave the training better equipped to discover the personal goals of the individuals to whom they provide services, and to incorporate those goals into ongoing documentation.   Read More

Note:  This training is a Webinar, which has 2 sessions, you must complete both session in order to receive your certificate.  NYS Social Work CE Credit Hours: 5.0. (If both sessions are completed) CASAC Renewal Credit Hours: 5.0. (If both sessions are completed) Statistics indicate that illegal substance use complicates adherence to treatment for both physical and mental health disorders and puts persons at risk for involvement with the criminal justice system.  Despite this, substance use remains high.  This training offers an overview of the Stages of Change model, developed by Prochaska, DeClemente, and Norcross.  This model explores the modification of addictive behavior involving the progression through five defined states: pre-contemplation, contemplation, preparation, action, and maintenance.   Attendees receive a detailed explanation of each stage, interventions that best match where the person is at in the recovery process, and strategies to effectively respond to relapse.  Strategies for working with resistance and denial, resolving ambivalence, building motivation for change, and preventing and managing relapse are presented.  Attendees will leave this workshop with a better understanding of how to match their interventions to the level of awareness and motivation to change of the persons with whom they are working.   Read More

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