CUCS Trainings for Human Service Providers

CUCS provides training on a wide range of topics related to human services and behavioral health. CUCS is accredited as a New York State Social Work Continuing Education Provider and OASAS certified.

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Borderline Personality Disorder (BPD) is a mental health diagnosis that is often misunderstood and highly stigmatized. The diagnosis is characterized by pervasive instability in moods, interpersonal relationships, self-image, and behavior, which can effect interactions with social service staff and other clients. This training reviews some of the most current theories about the causes of Borderline Personality Disorder as cited in the DSM-5. BPD symptoms, strategies for staff, and correlated underlying experiences are all reviewed. The primary purpose of the training is to help attendees better understand the experience of having this disorder and how to develop interventions that clinically support the client. Read More

This training offers an overview of the Stages of Change model, developed by Prochaska, DeClemente, and Norcross. Although the Stages of Change are often associated with substance usage, the principles apply to any behavioral health issue. This training also addresses the complications substance use has on treatment adherence and overall wellness. This model explores the modification of addictive behavior involving the progression through five defined states: pre-contemplation, contemplation, preparation, action, and maintenance. Attendees receive a detailed explanation of each stage, interventions that best match where the person is at in the change process, and strategies to effectively respond to relapse. Strategies for working with resistance and denial, resolving ambivalence, building motivation for change, and preventing and managing relapse are presented. Read More

  Demographic shifts in the United States are impacted significantly by aging Baby Boomers and prolonged life expectancy. Studies show that the proportion of older persons will increase dramatically over the next few decades. Services and programming must be able to adapt to this new need to help adult’s age-in-place, promote health and absorb the increase of homeless older individuals. This training explores the specific needs and challenges of working with persons as they age and offers skills and strategies to assist persons to maximize independence and continue to work towards full and healthy living. Read More

Change is difficult for most persons, yet change is the driving force behind most service planning and goal-setting. Motivational Interviewing (MI), developed by Miller and Rollnick, is an intervention that helps people recognize and address problem behavior (present or potential), and is intended to help resolve ambivalence and to get a person moving along the path to change. MI serves as an important prelude to other treatment and services by creating an "openness" to change, which paves the way for further important therapeutic work. This training provides an introduction to the basic principles and skills associated with MI including OARS, expressing empathy, rolling with resistance, and avoiding common roadblocks to change. It also offers a foundation for Motivational Interviewing Part 2, which expands these skills into actual "change talk" and promotion of commitment to change. Read More

Regardless of the program setting, organizations strive to offer services that are culturally sensitive to the service recipients.  With an ever-changing demographic of clients, maintaining cultural competency among staff has to be a deliberate and planned goal.  This training focuses on skill-building based on four of the National Association of Social Workers (NASW) Standards on Cultural Competency: Ethics and Values, Self Awareness, Service Delivery, and Language Diversity.   In addition to providing services to diverse service recipients, most prog01/rams are also staffed by a broad range of individuals, each with unique communication styles and values.   The quality of services offered often depends on the degree to which effective communication takes place amongst all levels of staff, and certain critical sentiments can get lost in translation when staff members are unable to effectively exchange points of view.  Experiential exercises are used to illustrate the concept of culturally-bound frames of reference and how to use awareness of these frames to heighten cultural sensitivity. Read More

  Though statistics vary, there is a consensus in the field that most consumers of mental health services are trauma survivors and that their trauma experiences shape their responses to outreach and services. Trauma Informed Care is an engagement technique that recognizes the presence of trauma histories and acknowledges the role of trauma in the lives of survivors. This training offers an overview of the new diagnostic criteria from the DSM-5 of Post-Traumatic Stress Disorder and other trauma related disorders, as well as other symptoms and behaviors that can result from trauma. Assessment, safety issues, medication and symptom management are explored both on case management and programmatic levels. The training explores vicarious trauma issues. Read More

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