Trainings for Human Service Providers

We train on a wide range of topics related to: housing, homelessness, behavioral health, case management, substance abuse and others. We are accredited as a New York State Social Work Continuing Education Provider.

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Note:  This training is a Webinar, you must complete the Full Day in order to receive your certificate.    NYS Social Work CE Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0.  Demographic shifts in the United States are impacted significantly by aging Baby Boomers and prolonged life expectancy.  Studies show that the proportion of older persons will increase dramatically over the next few decades.  Services and programming must be able to adapt to this new need to help adults’ age-in-place, promote health and absorb the increase of homeless older individuals.  This training explores the specific needs and challenges of working with persons as they age and offers skills and strategies to assist persons to maximize independence and continue to work towards full and healthy living.  At the end of this training, participants will have a better understanding of this cohort and be prepared to identify how Supportive Housing can offer specialized services and modifications to allow healthy aging in place. Read More

Note:  This training is a Webinar, you must complete the Full Day in order to receive your certificate.  NYS Social Work CE Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Borderline Personality Disorder (BPD) is a mental health diagnosis that is often misunderstood and highly stigmatized. The diagnosis is characterized by pervasive instability in moods, interpersonal relationships, self-image, and behavior, which can effect interactions with social service staff and other clients. This training reviews some of the most current theories about the causes of Borderline Personality Disorder as cited in the DSM-5. BPD symptoms, strategies for staff, and correlated underlying experiences are all reviewed. The primary purpose of the training is to help attendees better understand the experience of having this disorder and how to develop interventions that clinically support the client.  Attendees will leave this workshop with a better understanding of Borderline Personality Disorder and skills to assist persons with this disorder move towards recovery. Read More

Note:  This training is a Webinar, which has 2 sessions, you must complete both session in order to receive your certificate.  NYS Social Work CE Credit Hours: 5.0. (If both sessions are completed) CASAC Renewal Credit Hours: 5.0. (If both sessions are completed) Service providers are challenged with offering support to a number of populations who are at greater risk of suicide than the norm.  National efforts have focused on identifying risk factors and strategies to prevent suicide.  This training provides an overview of both suicide assessment and prevention, and offers vital statistics with an emphasis on risk factors that contribute to potential suicide.  Intervention strategies, including assessment on the continuum of suicide and ensuring the person’s safety, are presented, and attendees will learn how to create a plan of safety for individuals.  Case studies are used to practice the skills presented in this training and resources are provided.  Attendees will leave with a better understanding of the suicide continuum and a host of strategies to assist persons in crisis.   Read More

Note:  This training is a Webinar, which has 1 session, you must complete the full session in order to receive your certificate.  This half day training is targeted to human service providers working to access housing for individuals and families who are homeless or at-risk of homelessness and in need of additional supports. The training is interactive and provides an overview of the NY/NY I, II, III ​&​ NYC 15/15 agreements. All attendees will gain an understanding of the distinguishing characteristics of the NY/NY I, II, III, ​&​ NYC 15/15 agreements, special needs populations and eligibility criteria. Read More

Note:  This training is a Webinar, you must complete the Full Day in order to receive your certificate.    NYS Social Work CE Credit Hours: This training is not eligible for Social Work CE Hours CASAC Renewal Credit Hours: 5.0.  Property managers and social service providers that work side-by-side in supportive residences can sometimes experience stressors or points of rub in their partnership (whether they work for the same agency or separate agencies).  Though both have the goal of maintaining tenants’ well-being, each has a unique role in accomplishing that goal.  This training is targeted to social service and property management staff working together in supportive housing settings.  It examines the discrete roles of each of their two functions, as well as where the roles overlap.  It also offers participants information regarding boundaries between roles, opportunities for quality collaboration, and how to maximize the collective work experience for best outcomes.   Strategies are presented to develop and maintain clear lines of communication and establish forums for identifying and solving common problems.  Participants will leave the training with skills and strategies to maximize the collaborative work experience between property management and social service functions. Read More

Note:  This training is a Webinar, you must complete the Full Day in order to receive your certificate.    NYS Social Work CE Credit Hours: 5.0.  CASAC Renewal Credit Hours: 0.0 (This training is not eligible) We will provide a basic overview of substance use, co-occurring disorders, and clinical strategies to help counselors engage and support clients. Attendees will be provided information about theories of addiction, common substances of choice, and the neurobiology of substance use. Attendees will also learn the signs and symptoms of use and of overdose.  The training also offers concrete clinical assessment and intervention strategies to use with clients who have co-occurring disorders. The training will be framed around the core principles of recovery and wellness.                                           Read More

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