Trainings for Human Service Providers

We train on a wide range of topics related to: housing, homelessness, behavioral health, case management, substance abuse and others. We are accredited as a New York State Social Work Continuing Education Provider.

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Upcoming Sessions

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Note:  This training is a Webinar, you must complete the Full Day in order to receive your certificate.   NYS Social Work CE Credit Hours: 5.0 CASAC Renewal Credit Hours: 5.0 This training provides staff with information regarding an overview of major psychiatric disorders. Attendees will also be provided information on major diagnostic changes in the DSM5. This training focuses on major psychiatric disorders commonly seen in program settings, including Schizophrenia, Mood Disorders, Post-Traumatic Stress Disorder, and Borderline Personality Disorder.  The focus includes the recovery vision so attendees understand that clients who experience psychiatric symptoms can move forward in their lives. The training also offers information on the signs & symptoms of each diagnosis and how to identify them. Attendees will leave with a more complete picture of major psychiatric disorders. and the clinical skills that assist persons move towards recovery. Read More

Note:  This training is a Webinar, you must complete the Full Day in order to receive your certificate.  NYS Social Work CE Credit Hours: 5.0 CASAC Renewal Credit Hours: 5.0 The “Recovery Model” is transforming mental health systems, a movement which champions this philosophy of practice and alters service approaches.  This training allows attendees to view mental health through that recovery lens and explores recovery as it relates to mental health through evidence, history, case studies, and exercises. Attendees learn how to appropriately support persons as they develop clear, self-directed goals to lead them towards self-determined meaningful lives. The training emphasizes a collaborative approach, with staff serving as part of the person’s support system. In addition, through role-playing and case studies, attendees obtain strategies and skills needed to work with consumers to create effective service plans that emphasize wellness and encourage consumer self-determination.  Attendees will leave the training with a better understanding on how to support persons through their personal journey toward wellness and recovery. Read More

Note:  This training is a Webinar, you must complete the Full Day in order to receive your certificate.  NYS Social Work CE Credit Hours: 5.0 CASAC Renewal Credit Hours: 5.0 A fundamental premise of the National Association of Social Workers (NASW) Code of Ethics is to enhance human well-being and help meet the basic human needs of all people, with particular attention to the needs & empowerment of people who are vulnerable, oppressed, and living in poverty.  Repeated studies illustrate that the LGBTQ community is both oppressed and underserved.  This full-day training focuses on cross-cultural knowledge, skills and advocacy as a means to create a healthy alliance with LGBTQ individuals and communities.  The presentation explores the impact of hetero-normative thinking on the lives of persons who identify as LGBTQ+.   Attendees will explore best practice skills and strategies in working with individuals and how to support the “coming out” process for persons who choose to.  Recommendations to create an affirmative environment are shared along with other programmatic considerations.  Lastly, the training will offer tips for advocacy and empowerment to LGBTQ persons.  Attendees will leave the training with a set of skills and strategies to support their everyday work with LGBTQ individuals.  Case studies are used to practice the skills offered in this training. Read More

Note:  This training is a Webinar, which has 1 session, you must complete the full session in order to receive your certificate.  This half day training is targeted to human service providers working to access housing for individuals and families who are homeless or at-risk of homelessness and in need of additional supports. The training is interactive and provides an overview of the NY/NY I, II, III ​&​ NYC 15/15 agreements. All attendees will gain an understanding of the distinguishing characteristics of the NY/NY I, II, III, ​&​ NYC 15/15 agreements, special needs populations and eligibility criteria. Read More

Note:  This training is a Webinar, which has 2 sessions, you must complete both session in order to receive your certificate.  NYS Social Work CE Credit Hours: 5.0. (If both sessions are completed) CASAC Renewal Credit Hours: 5.0. (If both sessions are completed) Providing effective, clinically sound services for persons with trauma histories can be complicated.    Well intentioned, but unskilled staff can inadvertently set persons with trauma histories into crisis by over-processing or not understanding how to help persons contain their thoughts when talking about trauma.  An understanding of support strategies that offer safety and grounding to persons with trauma histories are covered in this full day training.  Aside from the effects of trauma on individuals, trainees will gain a better understanding of the healing process including providing safety, mindfulness and grounding techniques.  In addition, the workshop explores self care as an essential component for staff working with trauma histories.  Through case studies and role plays, attendees will be able to practice these skills and leave feeling more competent in their understanding of trauma and its aftermath. Read More

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