CUCS Trainings for Human Service Providers

CUCS provides training on a wide range of topics related to human services and behavioral health. CUCS is accredited as a New York State Social Work Continuing Education Provider and OASAS certified.

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Case managers have diverse backgrounds, and they work to provide a wide range of services to persons with special needs as they navigate the complicated systems that support them. Yet staff who are new to the field often have little to no hands-on experience in basic engagement and counseling skills, and studies show that effectively-trained staff provide more consistent and higher-quality services in helping professions. This training offers practical information about mental health counseling and the role of the case manager in facilitating individuals’ achievement of greater independence and movement towards wellness. Participants are introduced to a variety of fundamental clinical skills and strategies. The training emphasizes strengths-based engagement and assessment, active listening skills, focused referrals, and effective transition of services as individuals make progress on the path toward recovery. Read More

  This training offers an overview of the Stages of Change model, developed by Prochaska, DeClemente, and Norcross. Although the Stages of Change are often associated with substance usage, the principles apply to any behavioral health issue. This training also addresses the complications substance use has on treatment adherence and overall wellness. This model explores the modification of addictive behavior involving the progression through five defined states: pre-contemplation, contemplation, preparation, action, and maintenance. Attendees receive a detailed explanation of each stage, interventions that best match where the person is at in the change process, and strategies to effectively respond to relapse. Strategies for working with resistance and denial, resolving ambivalence, building motivation for change, and preventing and managing relapse are presented. Attendees will leave this workshop with a better understanding of how to match their interventions to the level of awareness and motivation to change of the persons with whom they are working. Read More

This half day training is targeted to human service providers working to access housing for individuals and families who are homeless or at-risk of homelessness and in need of additional supports.  The training is interactive and provides an overview of the NY/NY I, II, III & NYC 15/15 agreements.  All attendees will gain an understanding of the distinguishing characteristics of the NY/NY I, II, III, & NYC 15/15 agreements, special needs populations and eligibility criteria.    Read More

This half day training is targeted to human service providers working to access mental health housing for individuals living with mental illness and in need of additional supports.  This training provides a history of mental health & housing; an overview of OMH mental health housing models, eligibility, and access; as well as recovery-oriented resources and services.  The training is interactive and offers skills & strategies for assessing individual support needs, engagement, and preparing applicants for successful housing interviews. Read More

SHNNY Member Price: $76    Regular Price: $95 Conflicts are an unavoidable aspect of life.  Periodically, conflicts can rise to the level of crisis or violence, leaving staff feeling ill-equipped to respond meaningfully.   Appropriately-trained staff, however, can anticipate and be prepared to use effective strategies to de-escalate situations.  If recognized and dealt with effectively, differences have the potential to inspire, promote positive change, and encourage growth and understanding.  This training offers participants the skills to intervene in the early stages of conflict as a way to prevent violence, and looks at person-centered approaches to establish relationships that help prevent tense situations from intensifying.  This training also describes the different stages of conflict escalation and ways to respond to each stage. Read More

  Though statistics vary, there is a consensus in the field that most consumers of mental health services are trauma survivors and that their trauma experiences shape their responses to outreach and services. Trauma Informed Care is an engagement technique that recognizes the presence of trauma histories and acknowledges the role of trauma in the lives of survivors. This training offers an overview of the new diagnostic criteria from the DSM-5 of Post-Traumatic Stress Disorder and other trauma related disorders, as well as other symptoms and behaviors that can result from trauma. Assessment, safety issues, medication and symptom management are explored both on case management and programmatic levels. The training explores vicarious trauma issues. Read More

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