Trainings for Human Service Providers

Note:  This training is a Webinar, you must complete both days to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 This training provides staff with information regarding an overview of major psychiatric disorders. Attendees will also be provided information on major diagnostic changes in the DSM5. This training focuses on major psychiatric disorders commonly seen in program settings, including Schizophrenia, Mood Disorders, Post-Traumatic Stress Disorder, and Borderline Personality Disorder.  The focus includes the recovery vision so attendees understand that clients who experience psychiatric symptoms can move forward in their lives. The training also offers information on the signs & symptoms of each diagnosis and how to identify them. Attendees will leave with a more complete picture of major psychiatric disorders. and the clinical skills that assist persons move towards recovery. Read more

Note:  This training is a Webinar, you must complete the full day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Though statistics vary, there is a consensus in the field that most consumers of mental health services are trauma survivors and that their trauma experiences shape their responses to outreach and services.  Trauma Informed Care is an engagement technique that recognizes the presence of trauma histories and acknowledges the role of trauma in the lives of survivors.  This training offers an overview of the new diagnostic criteria from the DSM-5 of Post-Traumatic Stress Disorder and other trauma related disorders, as well as other symptoms and behaviors that can result from trauma.  Assessment, safety issues, medication and symptom management are explored both on case management and programmatic levels.  The training explores vicarious trauma issues.  Attendees will leave with a better understanding of Trauma Informed Care and the clinical skills needed to support persons healing and recovering from trauma histories.   Read more

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Borderline Personality Disorder (BPD) is a mental health diagnosis that is often misunderstood and highly stigmatized. The diagnosis is characterized by pervasive instability in moods, interpersonal relationships, self-image, and behavior, which can effect interactions with social service staff and other clients. This training reviews some of the most current theories about the causes of Borderline Personality Disorder as cited in the DSM-5. BPD symptoms, strategies for staff, and correlated underlying experiences are all reviewed. The primary purpose of the training is to help attendees better understand the experience of having this disorder and how to develop interventions that clinically support the client.  Attendees will leave this workshop with a better understanding of Borderline Personality Disorder and skills to assist persons with this disorder move towards recovery. Read more

Note: Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0 CASAC Renewal Credit Hours: 5.0 Case Managers, non-clinical and other frontline staff (i.e.: those that provide front desk services, maintenance, security, food preparation, rent collection, and recreational activities) are consistently in contact with service recipients who have a range of behavioral health needs.  This training provides an overview of the experiences of people living with special needs, including mental illness, substance abuse, and HIV/AIDS.  It also offers information on how co-occurring disorders interact with one another and impact how persons respond to services.  Special emphasis is placed on understanding staff roles in supporting persons with special needs and managing everyday problematic situations.  Well-trained clinical staff matched with well-trained non-clinical staff makes for an ideal team that work collaboratively to provide optimal services. Read more

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0 CASAC Renewal Credit Hours: 5.0 A fundamental premise of the National Association of Social Workers (NASW) Code of Ethics is to enhance human well-being and help meet the basic human needs of all people, with particular attention to the needs & empowerment of people who are vulnerable, oppressed, and living in poverty.  Repeated studies illustrate that the LGBTQ community is both oppressed and underserved.  This full-day training focuses on cross-cultural knowledge, skills and advocacy as a means to create a healthy alliance with LGBTQ individuals and communities.  The presentation explores the impact of hetero-normative thinking on the lives of persons who identify as LGBTQ+.   Attendees will explore best practice skills and strategies in working with individuals and how to support the “coming out” process for persons who choose to.  Recommendations to create an affirmative environment are shared along with other programmatic considerations.  Lastly, the training will offer tips for advocacy and empowerment to LGBTQ persons.  Attendees will leave the training with a set of skills and strategies to support their everyday work with LGBTQ individuals.  Case studies are used to practice the skills offered in this training. Read more

Note:  This training is a Webinar, which has 1 session, you must complete the full session in order to receive your certificate.  This half day training is targeted to human service providers working to access housing for individuals and families who are homeless or at-risk of homelessness and in need of additional supports. The training is interactive and provides an overview of the NY/NY I, II, III ​&​ NYC 15/15 agreements. All attendees will gain an understanding of the distinguishing characteristics of the NY/NY I, II, III, ​&​ NYC 15/15 agreements, special needs populations and eligibility criteria. Read more