Trainings for Human Service Providers

OASAS Certified for 5 renewal hours Property managers and social service providers that work side-by-side in permanent supportive housing sites can sometimes have points of conflict or disagreements on several fronts, whether they work for the same agency or for separate agencies.  Though both have the goal of maintaining tenants’ well-being, each has a unique role to play in accomplishing that larger goal.  This training is targeted to social service and property management staff working in supportive housing to help examine the discrete roles of each of the two departments as well as where the roles overlap.  It also offers attendees information regarding boundaries between roles, opportunities for quality collaboration, providing information on eviction prevention, and how to maximize the collective work experience for best outcomes.   Strategies are presented to develop and maintain clear lines of communication and establish forums for identifying and solving common problems.   NO CEU's for this course Read more

*NYSED approved for 5 continuing education units for Licensed Social Workers and Licensed Mental Health Counselors and OASAS Certified for 5 renewal hours Smoking remains one of the leading causes of preventable death in the U.S. This training provides an overview of current smoking and health statistics and explores how the Stages of Change model, motivational interviewing, and harm reduction can support people who smoke in improving their quality of life, whether they want to reduce or quit. The training also includes information on electronic cigarettes and vaping, and it presents staff with the most up-to-date tobacco treatment options, including Nicotine Replacement Therapies (NRTs).  Read more

Note: Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0 CASAC Renewal Credit Hours: 5.0 Case Managers, non-clinical and other frontline staff (i.e.: those that provide front desk services, maintenance, security, food preparation, rent collection, and recreational activities) are consistently in contact with service recipients who have a range of behavioral health needs.  This training provides an overview of the experiences of people living with special needs, including mental illness, substance abuse, and HIV/AIDS.  It also offers information on how co-occurring disorders interact with one another and impact how persons respond to services.  Special emphasis is placed on understanding staff roles in supporting persons with special needs and managing everyday problematic situations.  Well-trained clinical staff matched with well-trained non-clinical staff makes for an ideal team that work collaboratively to provide optimal services. Read more

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Case managers have diverse backgrounds, and they work to provide a wide range of services to persons with special needs as they navigate the complicated systems that support them.  Yet staff who are new to the field often have little to no hands-on experience in basic engagement and counseling skills, and studies show that effectively-trained staff provide more consistent and higher-quality services in helping professions.  This training offers practical information about mental health counseling and the role of the case manager in facilitating individuals’ achievement of greater independence and movement towards wellness.  Participants are introduced to a variety of fundamental clinical skills and strategies.  The training emphasizes strengths-based engagement and assessment, active listening skills, focused referrals, and effective transition of services as individuals make progress on the path toward recovery.  Attendees have the opportunity to utilize examples from their own work.   Read more

Note:  This training is a Webinar, you must complete both days to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 The “Recovery Model” is transforming mental health systems, a movement which champions this philosophy of practice and alters service approaches.  This training allows attendees to view mental health through that recovery lens and explores recovery as it relates to mental health through evidence, history, case studies, and exercises. Attendees learn how to appropriately support persons as they develop clear, self-directed goals to lead them towards self-determined meaningful lives. The training emphasizes a collaborative approach, with staff serving as part of the person’s support system. In addition, through role-playing and case studies, attendees obtain strategies and skills needed to work with consumers to create effective service plans that emphasize wellness and encourage consumer self-determination.  Attendees will leave the training with a better understanding on how to support persons through their personal journey toward wellness and recovery. Read more

Note: Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Conflicts are an unavoidable aspect of life.  Periodically, conflicts can rise to the level of crisis or violence, leaving staff feeling ill-equipped to respond meaningfully.   Appropriately-trained staff, however, can anticipate and be prepared to use effective strategies to de-escalate situations.  If recognized and dealt with effectively, differences have the potential to inspire, promote positive change, and encourage growth and understanding.  This training offers participants the skills to intervene in the early stages of conflict as a way to prevent violence, and looks at person-centered approaches to establish relationships that help prevent tense situations from intensifying.  This training also describes the different stages of conflict escalation and ways to respond to each stage.  At the end of the training, attendees will have a better understanding of conflict and greater confidence in responding to conflicts. Read more