Trainings for Human Service Providers

Note:  Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Change is difficult for most persons, yet change is the driving force behind most service planning and goal-setting.  Motivational Interviewing (MI), developed by Miller and Rollnick, is an intervention that helps people recognize and address problem behavior (present or potential), and is intended to help resolve ambivalence and to get a person moving along the path to change.  MI serves as an important prelude to other treatment and services by creating an “openness” to change, which paves the way for further important therapeutic work.  This training provides an introduction to the basic principles and skills associated with MI including OARS, expressing empathy, rolling with resistance, and avoiding common roadblocks to change.  It also offers a foundation for Motivational Interviewing Part 2, which expands these skills into actual “change talk” and promotion of commitment to change.  Staff members trained in MI are often able to work effectively with the change process that many service recipients go through in their personal journeys towards recovery. Motivational Interviewing part 1 is a two part series. If you are planning on attending MI part 2 you must attend MI part 1 first.   Read more

Note:  Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Until recently, compulsive hoarding remained a misunderstood disorder about which little was known.  Current research and outreach strategies have transformed the types of services we can now offer persons with this disorder.  The training focuses teaching staff the skills needed to work collaboratively with a tenant to help him/her stay housed.  It offers an overview of hoarding, identifies the populations at highest risk, and helps distinguish hoarding from collecting.  Attendees learn how to assess, engage, and manage these behaviors in supportive housing, and will leave the training with a more complete understanding of how to create a healthy alliance with persons who hoard and assist them with a transition to a less cluttered life.  This training is a pre-requisite to Buried in Treasures: A Curriculum to Address Hoarding Disorder, an evidence-based curriculum based intervention targeted to both support services and property management staff interested in offering classes to tenants on the issue of hoarding and living less cluttered lives.   Read more

Note: Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0   Effective human service work hinges upon competent supervision.   Supervisors often drive the mission of the organization and reinforce good practice standards, and the effectiveness of service delivery can be impacted positively or negatively through supervision.  This training addresses the skills necessary to effectively supervise, manage, and support staff.  Topics include the purpose of supervision, qualities of effective supervision, mentoring staff, identifying one’s supervisory styles, delegating, and scheduling.   Giving staff feedback and addressing performance and conduct issues are practiced through case studies.   Attendees will leave the workshop feeling better equipped to provide the support that staff members need to perform optimally. Read more

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Supervisors play a critical role in helping staff to successfully integrate Motivational Interviewing (MI) into their day-to-day practice.  This training provides supervisors with a forum to discuss and remove barriers to embedding MI into ongoing clinical practice. It also provides concrete strategies that supervisors can use to evaluate and strengthen the more advanced skills taught in Motivational Interviewing.   It provides tools and exercises that supervisors can use to evaluate staff member’s MI skills, practice skills together with staff, and embed MI practice into client interactions. By identifying multiple opportunities and methods for helping staff to build MI skills and avoiding common road blocks, supervisors learn practical ways to reinforce this evidence-based practice. The training is designed to help staff strengthen “change talk” and commitment to change, and to incorporate more direct methods for eliciting motivation to change after establishing a solid alliance.   Attendees will leave with the skills and strategies needed to embed MI into the culture of the workplace. Read more

Note:  This training is a Webinar, you must complete both days to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 This training provides staff with information regarding an overview of major psychiatric disorders. Attendees will also be provided information on major diagnostic changes in the DSM5. This training focuses on major psychiatric disorders commonly seen in program settings, including Schizophrenia, Mood Disorders, Post-Traumatic Stress Disorder, and Borderline Personality Disorder.  The focus includes the recovery vision so attendees understand that clients who experience psychiatric symptoms can move forward in their lives. The training also offers information on the signs & symptoms of each diagnosis and how to identify them. Attendees will leave with a more complete picture of major psychiatric disorders. and the clinical skills that assist persons move towards recovery.   Read more

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0 CASAC Renewal Credit Hours: 5.0 A fundamental premise of the National Association of Social Workers (NASW) Code of Ethics is to enhance human well-being and help meet the basic human needs of all people, with particular attention to the needs & empowerment of people who are vulnerable, oppressed, and living in poverty.  Repeated studies illustrate that the LGBTQ community is both oppressed and underserved.  This full-day training focuses on cross-cultural knowledge, skills and advocacy as a means to create a healthy alliance with LGBTQ individuals and communities.  The presentation explores the impact of hetero-normative thinking on the lives of persons who identify as LGBTQ+.   Attendees will explore best practice skills and strategies in working with individuals and how to support the “coming out” process for persons who choose to.  Recommendations to create an affirmative environment are shared along with other programmatic considerations.  Lastly, the training will offer tips for advocacy and empowerment to LGBTQ persons.  Attendees will leave the training with a set of skills and strategies to support their everyday work with LGBTQ individuals.  Case studies are used to practice the skills offered in this training. Read more