Trainings for Human Service Providers

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: (This training is not eligible for SW CE/LMHC Hours) CASAC Renewal Credit Hours: 5.0 Studies suggest that social service work can be very stressful, and that not addressing these stressors can impact service delivery.  This often translates to high turnover rates and programs having to invest in resources to train new staff.  This training acknowledges the level of stress in this field and uses the same strengths staff use in their daily work to engage in a series of dialogues about personal self-care and organizational issues that often go unaddressed.  The training also explores common sources of stress and provides strategies for managing and lowering stress levels.  Discussions focus on acknowledging and addressing issues of burnout, compassion fatigue, and vicarious trauma.  A special emphasis is placed on self-care for staff.  Attendees will be offered information to support a renewed sense of purpose and will be better equipped to manage their stress. Read more

Note:  Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Change is difficult for most persons, yet change is the driving force behind most service planning and goal-setting.  Motivational Interviewing (MI), developed by Miller and Rollnick, is an intervention that helps people recognize and address problem behavior (present or potential), and is intended to help resolve ambivalence and to get a person moving along the path to change.  MI serves as an important prelude to other treatment and services by creating an “openness” to change, which paves the way for further important therapeutic work.  This training provides an introduction to the basic principles and skills associated with MI including OARS, expressing empathy, rolling with resistance, and avoiding common roadblocks to change.  It also offers a foundation for Motivational Interviewing Part 2, which expands these skills into actual “change talk” and promotion of commitment to change.  Staff members trained in MI are often able to work effectively with the change process that many service recipients go through in their personal journeys towards recovery. Motivational Interviewing part 1 is a two part series. If you are planning on attending MI part 2 you must attend MI part 1 first.   Read more

Note:  This training is a Webinar, which has 1 session, you must complete the full session in order to receive your certificate.  This half day training is targeted to human service providers working to access mental health housing for individuals living with mental illness and in need of additional supports.This training provides a history of mental health & housing; an overview of OMH mental health housing models, eligibility, and access; as well as recovery-oriented resources and services.The training is interactive and offers skills & strategies for assessing individual support needs, engagement, and preparing applicants for successful housing interviews. All attendees will gain a comprehensive understanding of the NYC OMH mental health housing spectrum as well as how to navigate the HRA 2010e application and referral process. Read more

Note:  This training is a Webinar, you must complete both days to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 The “Recovery Model” is transforming mental health systems, a movement which champions this philosophy of practice and alters service approaches.  This training allows attendees to view mental health through that recovery lens and explores recovery as it relates to mental health through evidence, history, case studies, and exercises. Attendees learn how to appropriately support persons as they develop clear, self-directed goals to lead them towards self-determined meaningful lives. The training emphasizes a collaborative approach, with staff serving as part of the person’s support system. In addition, through role-playing and case studies, attendees obtain strategies and skills needed to work with consumers to create effective service plans that emphasize wellness and encourage consumer self-determination.  Attendees will leave the training with a better understanding on how to support persons through their personal journey toward wellness and recovery. Read more

Note: Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: (This training is not eligible for SW CE/LMHC Hours) CASAC Renewal Credit Hours: 5.0 Case Managers, non-clinical and other frontline staff (i.e.: those that provide front desk services, maintenance, security, food preparation, rent collection, and recreational activities) are consistently in contact with service recipients who have a range of behavioral health needs.  This training provides an overview of the experiences of people living with special needs, including mental illness, substance abuse, and HIV/AIDS.  It also offers information on how co-occurring disorders interact with one another and impact how persons respond to services.  Special emphasis is placed on understanding staff roles in supporting persons with special needs and managing everyday problematic situations.  Well-trained clinical staff matched with well-trained non-clinical staff makes for an ideal team that work collaboratively to provide optimal services. Read more

Note:  This training is a Webinar, which has 1 session, you must complete the full session in order to receive your certificate.  This half day training is targeted to human service providers working to access housing for individuals and families who are homeless or at-risk of homelessness and in need of additional supports. The training is interactive and provides an overview of the NY/NY I, II, III ​&​ NYC 15/15 agreements. All attendees will gain an understanding of the distinguishing characteristics of the NY/NY I, II, III, ​&​ NYC 15/15 agreements, special needs populations and eligibility criteria. Read more