Trainings for Human Service Providers

Note:  This training is a Webinar, which has 1 session, you must complete the full session in order to receive your certificate.  This half day training is targeted to human service providers working to access housing for individuals and families who are homeless or at-risk of homelessness and in need of additional supports. The training is interactive and provides an overview of the NY/NY I, II, III ​&​ NYC 15/15 agreements. All attendees will gain an understanding of the distinguishing characteristics of the NY/NY I, II, III, ​&​ NYC 15/15 agreements, special needs populations and eligibility criteria. Read more

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Supervisors play a critical role in helping staff to successfully integrate Motivational Interviewing (MI) into their day-to-day practice.  This training provides supervisors with a forum to discuss and remove barriers to embedding MI into ongoing clinical practice. It also provides concrete strategies that supervisors can use to evaluate and strengthen the more advanced skills taught in Motivational Interviewing.   It provides tools and exercises that supervisors can use to evaluate staff member’s MI skills, practice skills together with staff, and embed MI practice into client interactions. By identifying multiple opportunities and methods for helping staff to build MI skills and avoiding common road blocks, supervisors learn practical ways to reinforce this evidence-based practice. The training is designed to help staff strengthen “change talk” and commitment to change, and to incorporate more direct methods for eliciting motivation to change after establishing a solid alliance.   Attendees will leave with the skills and strategies needed to embed MI into the culture of the workplace.   Read more

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 The philosophy and practice of recovery is transforming the way we look at mental health services, as well as how programs respond to persons who decompensate or relapse.  Utilizing the least restrictive intervention while ensuring that the client is both safe and having his or her mental health needs addressed can be complicated.  This training offers skills and strategies on responding to psychiatric crises, including assessing, engaging, and assisting persons at the earlier stage of decompensation to adhere to treatment.  In cases where the crisis has escalated, the workshop reviews strategies for voluntary and involuntary hospitalizations and for assisting persons returning from the hospital.  In addition, the workshop explores how to support persons recovering from substance abuse and to promote relapse prevention.  In cases where relapse does occur, the training offers strategies to maximize the learning experience and help persons gain motivation to re-engage in sobriety.   Read more

Note:  This training is a Webinar, you must complete both days to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 This training provides staff with information regarding an overview of major psychiatric disorders. Attendees will also be provided information on major diagnostic changes in the DSM5. This training focuses on major psychiatric disorders commonly seen in program settings, including Schizophrenia, Mood Disorders, Post-Traumatic Stress Disorder, and Borderline Personality Disorder.  The focus includes the recovery vision so attendees understand that clients who experience psychiatric symptoms can move forward in their lives. The training also offers information on the signs & symptoms of each diagnosis and how to identify them. Attendees will leave with a more complete picture of major psychiatric disorders. and the clinical skills that assist persons move towards recovery. Read more

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Borderline Personality Disorder (BPD) is a mental health diagnosis that is often misunderstood and highly stigmatized. The diagnosis is characterized by pervasive instability in moods, interpersonal relationships, self-image, and behavior, which can effect interactions with social service staff and other clients. This training reviews some of the most current theories about the causes of Borderline Personality Disorder as cited in the DSM-5. BPD symptoms, strategies for staff, and correlated underlying experiences are all reviewed. The primary purpose of the training is to help attendees better understand the experience of having this disorder and how to develop interventions that clinically support the client.  Attendees will leave this workshop with a better understanding of Borderline Personality Disorder and skills to assist persons with this disorder move towards recovery. Read more

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: (This training is not eligible for SW CE/LMHC Hours) CASAC Renewal Credit Hours: 5.0 Studies suggest that social service work can be very stressful, and that not addressing these stressors can impact service delivery.  This often translates to high turnover rates and programs having to invest in resources to train new staff.  This training acknowledges the level of stress in this field and uses the same strengths staff use in their daily work to engage in a series of dialogues about personal self-care and organizational issues that often go unaddressed.  The training also explores common sources of stress and provides strategies for managing and lowering stress levels.  Discussions focus on acknowledging and addressing issues of burnout, compassion fatigue, and vicarious trauma.  A special emphasis is placed on self-care for staff.  Attendees will be offered information to support a renewed sense of purpose and will be better equipped to manage their stress. Read more