Trainings for Human Service Providers

Note:  This training is a Webinar, which has 1 session, you must complete the full session in order to receive your certificate.  This half day training is targeted to human service providers working to access housing for individuals and families who are homeless or at-risk of homelessness and in need of additional supports. The training is interactive and provides an overview of the NY/NY I, II, III ​&​ NYC 15/15 agreements. All attendees will gain an understanding of the distinguishing characteristics of the NY/NY I, II, III, ​&​ NYC 15/15 agreements, special needs populations and eligibility criteria. Read more

Note:  Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Change is difficult for most persons, yet change is the driving force behind most service planning and goal-setting.  Motivational Interviewing (MI), developed by Miller and Rollnick, is an intervention that helps people recognize and address problem behavior (present or potential), and is intended to help resolve ambivalence and to get a person moving along the path to change.  MI serves as an important prelude to other treatment and services by creating an “openness” to change, which paves the way for further important therapeutic work.  This training provides an introduction to the basic principles and skills associated with MI including OARS, expressing empathy, rolling with resistance, and avoiding common roadblocks to change.  It also offers a foundation for Motivational Interviewing Part 2, which expands these skills into actual “change talk” and promotion of commitment to change.  Staff members trained in MI are often able to work effectively with the change process that many service recipients go through in their personal journeys towards recovery. Motivational Interviewing part 1 is a two part series. If you are planning on attending MI part 2 you must attend MI part 1 first.   Read more

Note: Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0 CASAC Renewal Credit Hours: 5.0 Case Managers, non-clinical and other frontline staff (i.e.: those that provide front desk services, maintenance, security, food preparation, rent collection, and recreational activities) are consistently in contact with service recipients who have a range of behavioral health needs.  This training provides an overview of the experiences of people living with special needs, including mental illness, substance abuse, and HIV/AIDS.  It also offers information on how co-occurring disorders interact with one another and impact how persons respond to services.  Special emphasis is placed on understanding staff roles in supporting persons with special needs and managing everyday problematic situations.  Well-trained clinical staff matched with well-trained non-clinical staff makes for an ideal team that work collaboratively to provide optimal services. Read more