Trainings for Human Service Providers

We train on a wide range of topics related to: housing, homelessness, behavioral health, case management, substance abuse and others. We are accredited as a New York State Social Work Continuing Education Provider.

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This training, facilitated by a practicing psychiatrist, provides clinicians with practical knowledge of the major categories of psychiatric medication, their effects, and common side effects. Participants will also learn strategies for supporting medication adherence among individuals living with serious mental illness. In alignment with best practice standards, this training strengthens participants' assessment and diagnostic skills, helping them collaborate more effectively with psychiatric providers on behalf of shared clients. Read more

OASAS Certified for 5 renewal hours Property managers and social service providers that work side-by-side in permanent supportive housing sites can sometimes have points of conflict or disagreements on several fronts, whether they work for the same agency or for separate agencies.  Though both have the goal of maintaining tenants’ well-being, each has a unique role to play in accomplishing that larger goal.  This training is targeted to social service and property management staff working in supportive housing to help examine the discrete roles of each of the two departments as well as where the roles overlap.  It also offers attendees information regarding boundaries between roles, opportunities for quality collaboration, providing information on eviction prevention, and how to maximize the collective work experience for best outcomes.   Strategies are presented to develop and maintain clear lines of communication and establish forums for identifying and solving common problems.   NO CEU's for this course Read more

*NYSED approved for 5 continuing education units for Licensed Social Workers and Licensed Mental Health Counselors and OASAS Certified for 5 renewal hours Smoking remains one of the leading causes of preventable death in the U.S. This training provides an overview of current smoking and health statistics and explores how the Stages of Change model, motivational interviewing, and harm reduction can support people who smoke in improving their quality of life, whether they want to reduce or quit. The training also includes information on electronic cigarettes and vaping, and it presents staff with the most up-to-date tobacco treatment options, including Nicotine Replacement Therapies (NRTs).  Read more

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: (This training is not eligible for SW CE/LMHC Hours) CASAC Renewal Credit Hours: 5.0 Studies suggest that social service work can be very stressful, and that not addressing these stressors can impact service delivery.  This often translates to high turnover rates and programs having to invest in resources to train new staff.  This training acknowledges the level of stress in this field and uses the same strengths staff use in their daily work to engage in a series of dialogues about personal self-care and organizational issues that often go unaddressed.  The training also explores common sources of stress and provides strategies for managing and lowering stress levels.  Discussions focus on acknowledging and addressing issues of burnout, compassion fatigue, and vicarious trauma.  A special emphasis is placed on self-care for staff.  Attendees will be offered information to support a renewed sense of purpose and will be better equipped to manage their stress. Read more

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Borderline Personality Disorder (BPD) is a mental health diagnosis that is often misunderstood and highly stigmatized. The diagnosis is characterized by pervasive instability in moods, interpersonal relationships, self-image, and behavior, which can effect interactions with social service staff and other clients. This training reviews some of the most current theories about the causes of Borderline Personality Disorder as cited in the DSM-5. BPD symptoms, strategies for staff, and correlated underlying experiences are all reviewed. The primary purpose of the training is to help attendees better understand the experience of having this disorder and how to develop interventions that clinically support the client.  Attendees will leave this workshop with a better understanding of Borderline Personality Disorder and skills to assist persons with this disorder move towards recovery.   Read more

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Supervisors play a critical role in helping staff to successfully integrate Motivational Interviewing (MI) into their day-to-day practice.  This training provides supervisors with a forum to discuss and remove barriers to embedding MI into ongoing clinical practice. It also provides concrete strategies that supervisors can use to evaluate and strengthen the more advanced skills taught in Motivational Interviewing.   It provides tools and exercises that supervisors can use to evaluate staff member’s MI skills, practice skills together with staff, and embed MI practice into client interactions. By identifying multiple opportunities and methods for helping staff to build MI skills and avoiding common road blocks, supervisors learn practical ways to reinforce this evidence-based practice. The training is designed to help staff strengthen “change talk” and commitment to change, and to incorporate more direct methods for eliciting motivation to change after establishing a solid alliance.   Attendees will leave with the skills and strategies needed to embed MI into the culture of the workplace. Read more

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