Trainings for Human Service Providers

We train on a wide range of topics related to: housing, homelessness, behavioral health, case management, substance abuse and others. We are accredited as a New York State Social Work Continuing Education Provider.

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Upcoming Sessions

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Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: (This training is not eligible for SW CE/LMHC Hours) CASAC Renewal Credit Hours: 5.0 Studies suggest that social service work can be very stressful, and that not addressing these stressors can impact service delivery.  This often translates to high turnover rates and programs having to invest in resources to train new staff.  This training acknowledges the level of stress in this field and uses the same strengths staff use in their daily work to engage in a series of dialogues about personal self-care and organizational issues that often go unaddressed.  The training also explores common sources of stress and provides strategies for managing and lowering stress levels.  Discussions focus on acknowledging and addressing issues of burnout, compassion fatigue, and vicarious trauma.  A special emphasis is placed on self-care for staff.  Attendees will be offered information to support a renewed sense of purpose and will be better equipped to manage their stress. Read more

Note:  Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 The nature of case management services varies widely, yet there are core values and fundamental components to which all case managers should adhere.  Using the National Association of Social Worker’s (NASW) Standards for Case Management as a guiding vision, this training offers new case managers an opportunity to learn fundamental concepts of a helping relationship with a focus on strength-based and person-centered services.  The training offers an overview of the ethics and values of case management and builds a foundation for effectively working in health and human services. It also offers skills and strategies for establishing professional boundaries and explores the most current trends in behavioral health, including wellness as a guiding vision.  Attendees will leave the training with a better understanding of the role of case management.   Read more

Note:  This training is a Webinar, which has 1 session, you must complete the full session in order to receive your certificate.  This half day training is targeted to human service providers working to access mental health housing for individuals living with mental illness and in need of additional supports.This training provides a history of mental health & housing; an overview of OMH mental health housing models, eligibility, and access; as well as recovery-oriented resources and services.The training is interactive and offers skills & strategies for assessing individual support needs, engagement, and preparing applicants for successful housing interviews. All attendees will gain a comprehensive understanding of the NYC OMH mental health housing spectrum as well as how to navigate the HRA 2010e application and referral process. Read more

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Smoking remains the leading cause of preventable deaths in the U.S. This training addresses the struggles many people experience when wanting to, or trying to, quit smoking. The Stages of Change model is used to demonstrate how staff can help persons build awareness and motivation to stop smoking, and offers an overview of current smoking and health statistics. This training focuses on the most current treatment for smoking cessation, including Nicotine Replacement Therapies (NRT) and medications. This training has been updated to include information on electronic cigarettes (also called e-cigs, vaping, vaporizers, etc.). Read more

Note: Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Case managers have diverse backgrounds, and they work to provide a wide range of services to persons with special needs as they navigate the complicated systems that support them.  Yet staff who are new to the field often have little to no hands-on experience in basic engagement and counseling skills, and studies show that effectively-trained staff provide more consistent and higher-quality services in helping professions.  This training offers practical information about mental health counseling and the role of the case manager in facilitating individuals’ achievement of greater independence and movement towards wellness.  Participants are introduced to a variety of fundamental clinical skills and strategies.  The training emphasizes strengths-based engagement and assessment, active listening skills, focused referrals, and effective transition of services as individuals make progress on the path toward recovery.  Attendees have the opportunity to utilize examples from their own work.     Read more

Note:  This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Supervisors play a critical role in helping staff to successfully integrate Motivational Interviewing (MI) into their day-to-day practice.  This training provides supervisors with a forum to discuss and remove barriers to embedding MI into ongoing clinical practice. It also provides concrete strategies that supervisors can use to evaluate and strengthen the more advanced skills taught in Motivational Interviewing.   It provides tools and exercises that supervisors can use to evaluate staff member’s MI skills, practice skills together with staff, and embed MI practice into client interactions. By identifying multiple opportunities and methods for helping staff to build MI skills and avoiding common road blocks, supervisors learn practical ways to reinforce this evidence-based practice. The training is designed to help staff strengthen “change talk” and commitment to change, and to incorporate more direct methods for eliciting motivation to change after establishing a solid alliance.   Attendees will leave with the skills and strategies needed to embed MI into the culture of the workplace.   Read more

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