Target Audience: Supervisory Staff (Clinical and Non-Clinical)
Effective human service work hinges upon competent supervision. Supervisors often drive the mission of the organization and reinforce good practice standards, and the effectiveness of service delivery can be impacted positively or negatively through supervision. This training addresses the skills necessary to effectively supervise, manage, and support staff. Topics include the purpose of supervision, qualities of effective supervision, mentoring staff, identifying one’s supervisory styles, delegating, and scheduling. Giving staff feedback and addressing performance and conduct issues are practiced through case studies.
Attendees will leave the workshop feeling better equipped to provide the support that staff members need to perform optimally.
Accredited as a New York State Social Work Continuing Education Course and OASAS Certified
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