Trainings for Human Service Providers

We train on a wide range of topics related to: housing, homelessness, behavioral health, case management, substance abuse and others. We are accredited as a New York State Social Work Continuing Education Provider.

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Upcoming Sessions

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Note:  This training is a Webinar, you must complete both days to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Housing First is an evidence-based practice that is a proven method of ending all types of homelessness and is the most effective approach to ending chronic homelessness.  Housing First offers homeless persons immediate access to permanent affordable or supportive housing.  Both federal and local government agencies and funders are prioritizing the housing first model as a means to house chronically homeless individuals and families effectively.  This implementation package offers an overview of the Housing First model and information on the efficacy and principles of this evidence-based practice.  Attendees will explore the philosophical underpinnings of Housing First.  Using first hand experience in adopting Housing First, programs are offered tested strategic planning issues to facilitate the implementation process.  Options for additional training supports are offered to programs adopting this exciting and promising evidence-based practice. Read more

Note:  Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: (This training is not eligible for SW CE/LMHC Hours) CASAC Renewal Credit Hours: 5.0 In prison and jail, individuals with mental illness often experience a series of traumatizing (or re-traumatizing) events that increase their mental and emotional vulnerability.  These experiences can create challenges with re-entry into the community.  This training is designed for those who are or will be working with individuals living with mental illness who have a justice-involved history.  Specifically, it explores cultural adaptations common during incarceration, and how these behaviors can influence the adjustment to “living on the outside”; it then provides tools for engaging and assisting these individuals as they transition back into community settings.  Case scenarios are presented, as well as a “Prison Survival Quiz” that reviews some of the situations/decisions that an inmate may encounter when incarcerated, and the impact of those decisions after.  Attendees of the training will leave with a clearer understanding of what it means to be acculturated into prison life, and the steps that direct service staff can take to help individuals re-acclimate after release. Read more

Note:  Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0  Utilizing a group format is a great way to offer support to multiple service recipients while economizing time and resources.  The effectiveness of a group often hinges on the planning and the skills of the facilitator.  This training focuses on the clinical skills needed to provide effective group work in various settings, and offers information on conceptualizing, designing, marketing, facilitating, and concluding successful session.  Using Irving Yalom’s studies, the workshop explores the curative factors associated with groups.  Leadership styles and techniques for responding to disruptive behavior in group settings are explored.   Attendees will have the opportunity to practice creating a group concept and facilitating a group while responding to many of these common challenges, and will leave the training better equipped to offer group services at various human services settings. Read more

Note:  Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Change is difficult for most persons, yet change is the driving force behind most service planning and goal-setting.  Motivational Interviewing (MI), developed by Miller and Rollnick, is an intervention that helps people recognize and address problem behavior (present or potential), and is intended to help resolve ambivalence and to get a person moving along the path to change.  MI serves as an important prelude to other treatment and services by creating an “openness” to change, which paves the way for further important therapeutic work.  This training provides an introduction to the basic principles and skills associated with MI including OARS, expressing empathy, rolling with resistance, and avoiding common roadblocks to change.  It also offers a foundation for Motivational Interviewing Part 2, which expands these skills into actual “change talk” and promotion of commitment to change.  Staff members trained in MI are often able to work effectively with the change process that many service recipients go through in their personal journeys towards recovery. Motivational Interviewing part 1 is a two part series. If you are planning on attending MI part 2 you must attend MI part 1 first.   Read more

Note: Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Though statistics vary, there is a consensus in the field that most consumers of mental health services are trauma survivors and that their trauma experiences shape their responses to outreach and services.  Trauma Informed Care is an engagement technique that recognizes the presence of trauma histories and acknowledges the role of trauma in the lives of survivors.  This training offers an overview of the new diagnostic criteria from the DSM-5 of Post-Traumatic Stress Disorder and other trauma related disorders, as well as other symptoms and behaviors that can result from trauma.  Assessment, safety issues, medication and symptom management are explored both on case management and programmatic levels.  The training explores vicarious trauma issues.  Attendees will leave with a better understanding of Trauma Informed Care and the clinical skills needed to support persons healing and recovering from trauma histories.   Read more

Note:  This training is a Webinar, which has 1 session, you must complete the full session in order to receive your certificate.  This half day training is targeted to human service providers working to access housing for individuals and families who are homeless or at-risk of homelessness and in need of additional supports. The training is interactive and provides an overview of the NY/NY I, II, III ​&​ NYC 15/15 agreements. All attendees will gain an understanding of the distinguishing characteristics of the NY/NY I, II, III, ​&​ NYC 15/15 agreements, special needs populations and eligibility criteria. Read more

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