Trainings for Human Service Providers

Note:  Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0  Utilizing a group format is a great way to offer support to multiple service recipients while economizing time and resources.  The effectiveness of a group often hinges on the planning and the skills of the facilitator.  This training focuses on the clinical skills needed to provide effective group work in various settings, and offers information on conceptualizing, designing, marketing, facilitating, and concluding successful session.  Using Irving Yalom’s studies, the workshop explores the curative factors associated with groups.  Leadership styles and techniques for responding to disruptive behavior in group settings are explored.   Attendees will have the opportunity to practice creating a group concept and facilitating a group while responding to many of these common challenges, and will leave the training better equipped to offer group services at various human services settings. Read more

Note:  Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Change is difficult for most persons, yet change is the driving force behind most service planning and goal-setting.  Motivational Interviewing (MI), developed by Miller and Rollnick, is an intervention that helps people recognize and address problem behavior (present or potential), and is intended to help resolve ambivalence and to get a person moving along the path to change.  MI serves as an important prelude to other treatment and services by creating an “openness” to change, which paves the way for further important therapeutic work.  This training provides an introduction to the basic principles and skills associated with MI including OARS, expressing empathy, rolling with resistance, and avoiding common roadblocks to change.  It also offers a foundation for Motivational Interviewing Part 2, which expands these skills into actual “change talk” and promotion of commitment to change.  Staff members trained in MI are often able to work effectively with the change process that many service recipients go through in their personal journeys towards recovery. Motivational Interviewing part 1 is a two part series. If you are planning on attending MI part 2 you must attend MI part 1 first.   Read more

Note: This training is a Webinar, you must complete the Full Day to receive your certificate. Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Chronic homelessness is defined as long-term or repeated homelessness often coupled with a disability, making the chronically homeless one of the most vulnerable populations needing services.   Stable and permanent housing is an essential component of successful recovery for these persons.  This training explores the similarities and differences between long-term homeless people and other homeless groups.  Effective case management and programmatic interventions to successfully engage, assess, and house this population are offered and practiced throughout this training.  Case studies are used throughout to illustrate and practice the skills taught.  At the end of the training, attendees will have a better understanding of the unique needs of the chronically homeless and strategies to offer optimal services. Read more

Note: Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0   Effective human service work hinges upon competent supervision.   Supervisors often drive the mission of the organization and reinforce good practice standards, and the effectiveness of service delivery can be impacted positively or negatively through supervision.  This training addresses the skills necessary to effectively supervise, manage, and support staff.  Topics include the purpose of supervision, qualities of effective supervision, mentoring staff, identifying one’s supervisory styles, delegating, and scheduling.   Giving staff feedback and addressing performance and conduct issues are practiced through case studies.   Attendees will leave the workshop feeling better equipped to provide the support that staff members need to perform optimally. Read more

Note:  Certificates will not be awarded to those who arrive later than 15 mins after the start of the course and who leaves before the course ends. NYS Social Work CE & LMHC Credit Hours: 5.0.  CASAC Renewal Credit Hours: 5.0 Statistics indicate that illegal substance use complicates adherence to treatment for both physical and mental health disorders and puts persons at risk for involvement with the criminal justice system.  Despite this, substance use remains high.  This training offers an overview of the Stages of Change model, developed by Prochaska, DeClemente, and Norcross.  This model explores the modification of addictive behavior involving the progression through five defined states: pre-contemplation, contemplation, preparation, action, and maintenance.   Attendees receive a detailed explanation of each stage, interventions that best match where the person is at in the recovery process, and strategies to effectively respond to relapse.  Strategies for working with resistance and denial, resolving ambivalence, building motivation for change, and preventing and managing relapse are presented.  Attendees will leave this workshop with a better understanding of how to match their interventions to the level of awareness and motivation to change of the persons with whom they are working.   Read more

Note:  This training is a Webinar, which has 1 session, you must complete the full session in order to receive your certificate.  This half day training is targeted to human service providers working to access housing for individuals and families who are homeless or at-risk of homelessness and in need of additional supports. The training is interactive and provides an overview of the NY/NY I, II, III ​&​ NYC 15/15 agreements. All attendees will gain an understanding of the distinguishing characteristics of the NY/NY I, II, III, ​&​ NYC 15/15 agreements, special needs populations and eligibility criteria. Read more